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Who needs help pages?
I never read the manuals.
Little help is here.

Logging In, Logging Out, and Password Problems

To log in click the "Log in" button on the main menu (it should be beside the "Home" and "Help" buttons). If you can't see a "Log in" button but you can see a "Log out" button then you are already logged in! This can happen if either you or someone else who uses the computer have logged in recently and have not logged out.

Once you have finished using the jardBRAIN knowledgebase then you may want to log out by clicking the "Log out" button. If this is a shared computer, or anyone else is likely to use it then you should always log out to ensure that no one else can use the knowledgebase under your user name.

Having trouble logging in? Getting asked to enter your password every time you click on something? Then you need to enable cookie support and acceptance in your web browser's settings.

JSC Tags

For obvious security reasons no HTML tags are allowed in knowledgebase articles. Instead you may use JSC (jardSuite code) to format your entries, this is similar to HTML but made safe for database use and is based on the UBBC or YaBBC codes you may be used to using on many internet bulletin boards.

To use it simply surround a block of text with the codes within square brackets. Eg, to format some text as bold you would type:

normal font [b]bold font[/b] normal again

This would give you:

normal font bold font normal again

JSC Tag Listing
Format a block of text with a bold, or strong, font.
Format a block of text with an italic, or emphasised, font.
To indicate that a block of text is computer code, or commands. This will normally display it in a mono-spaced font.
[url=""]An example[/url]
Format a block of text to use as an internet hyperlink.
[url="" title="Some text"]An example[/url]
Format a block of text to use as an internet hyperlink as above, with the optional title attribute.

Hyperlinking (and Special Hyperlinks)

Most common internet URLs (and some URIs) including HTTP (web), FTP, news and email addresses should be automatically detected and converted into clickable hyperlinks without you needing to do anything special to them. In addition you can optionally omit the "http://" part of any web URL where the address starts with "www." and it will still be converted to a clickable link. Alternatively you can use the [url] JSC tag listed above.

Internal Links

There are two ways to link to another record from within the Kbase, either treat like any hyperlink (as above), or:

Tip: you don't have to enter the entire record number, just enough to identify it, so for the previous link you could have written "article 101905".
Special extra bonus tip: to save a bit on typing you could just type jb or kb followed by the article number, for example "jb1019054669".

Special Hyperlinks

There are currently two sets of special, shortcut hyperlinks. These link you to Microsoft's Knowledge Base, and's Bugzilla database, and others may be added in the future. Their format is similar to the internal hyperlinks above.

To make a link to an article in Microsoft's Knowledge Base:

To link to an entry in's Bugzilla database:

Access Keys

To aid accessibility and speed some special "Access Keys" (or "Accelerator Keys") have been set up so that you can easily jump straight to specific pages and parts of pages using the keyboard. These can be used by people using most modern web browsers and browsers designed for people with special needs.

In order to aid accessibility and familiarity the we've tried to follow the standards set in appendix C of the Framework for senior managers which is part of Guidelines for UK Government web sites and follow the examples of the WebAIM site when choosing the keys to use.


In most modern graphical web browsers (such as MS Internet Explorer 5+, Mozilla, Netscape 6+) these functions can be used by pressing and holding down the "Alt" key on your keyboard ("Command" key on Apple Macs), then pressing the appropriate number key. For example to go to the home page press and hold the "Alt", then press "1" and then release both buttons.

Skip Navigation (skip past the navigation links at the top of the page straight to the main page content)
Search Page
Accesskey Help
Saves your entry on the "Add an entry" screen and when you are editing an existing entry.

Search Tips

How Do I Save a Search That I Use Frequently?

The easiest way to save your favourite searches is just to bookmark them in your web browser (or add them to your "Favourites" in Internet Explorer). To do this quickly you can just use one of the keyboard shortcuts, for Internet Explorer press Ctrl+D, Netscape and Mozilla users can press either Ctrl+D to quickly add it to the default location in their bookmarks, or Ctrl+Shift+D if they want to pick the bookmarks name and where it will be filed.

Advanced Search Help

The "Advanced Search" form gives you access to a number of options you can use to fine tune your searches and narrow down the exact results you're after. Pick and set as many or as few of these as you you'd like.

Remember you can also save your searches, as above.

jardBRAIN Knowledgebase at, 02:46:58 GMT on the 24/08/2017.

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